Sterile Processing Support Built Around Department Reliability

ERD provides specialized service, maintenance, repair, and compliance support for the critical systems that keep sterile processing departments operating safely, efficiently, and without interruption.

From steam sterilizers and instrument washers to ultrasonic cleaners, cart washers, and automated endoscope reprocessors, our technicians help healthcare facilities maintain reliable operations, regulatory readiness, and uninterrupted surgical throughput.

Whether supporting a single ambulatory surgery center or a large healthcare system, ERD delivers responsive service, practical solutions, and specialized expertise designed specifically for sterile processing environments.

Equipment Platforms We Support

Modern sterile processing departments rely on multiple equipment platforms working together to support instrument reprocessing, infection prevention, and regulatory compliance.

ERD supports a broad range of sterilization, washing, disinfection, and infection prevention technologies used throughout hospitals, surgery centers, laboratories, and procedural environments. Our technicians are experienced across many of the equipment platforms that healthcare organizations depend on every day.

From steam sterilizers and instrument washers to automated endoscope reprocessors and ultrasonic cleaning systems, we help facilities maintain reliable performance across the equipment that drives sterile processing operations.

Critical Systems We Support

STEAM STERILIZATION SYSTEMS

Support for steam sterilizers, autoclaves, and related sterilization technologies used throughout healthcare facilities, surgery centers, and laboratory environments.

Steam sterilizers in a hospital sterile processing department with instrument loading cart

AMSCO steam sterilizer with rigid instrument containers loaded for autoclave cycle

WASHING & DECONTAMINATION SYSTEMS

Service and support for instrument washers, washer disinfectors, cart washers, and other systems essential to safe instrument reprocessing workflows.

Sterilizer and Autoclave Repair & Maintenance Services We Provide

Technician servicing washer-disinfector equipment in a sterile processing decontamination room

ENDOSCOPE REPROCESSING SYSTEMS

Support for automated endoscope reprocessors (AERs) and related infection prevention technologies used in endoscopy and procedural environments.

UTILITY & SUPPORT SYSTEMS

Support for water treatment systems, steam generation equipment, ultrasonic cleaners, and other technologies that help maintain reliable sterile processing operations.

Beyond equipment service, ERD works with facilities, planning, and project teams to help ensure critical utilities and support systems are properly designed, connected, maintained, and optimized for long-term equipment performance.

Manufacturers & Platforms Supported

Healthcare facilities rarely operate equipment from a single manufacturer. Sterile processing departments often rely on multiple platforms, each with unique service requirements, maintenance procedures, and operational considerations.

ERD provides vendor-agnostic support across many of the industry’s leading sterile processing equipment manufacturers, helping facilities simplify service management while maintaining equipment reliability, compliance, and performance.

Our technicians support a broad range of sterilization, washing, disinfection, and infection prevention technologies from trusted manufacturers used throughout healthcare, laboratory, and surgical environments.

Steris

Getinge

Primus

Consolidated

ASP

Tuttnauer

Midmark

Pelton & Crane

Cox

Dentronix

SciCan

TEK-MAR

ERD OFFERS GENERAL HEALTHCARE FACILITY SERVICES IN NEVADA AND CALIFORNIA

With a regional service model across the West Coast, ERD provides the local, on-site expertise necessary to keep your facility operational. Our regional teams deliver rapid response times and personalized service that national providers simply cannot match. We understand the specific regulatory requirements of each state we serve, ensuring your equipment remains compliant and your patients remain safe.

WE SPECIALIZE IN:

General Operating Rooms

Catheterization (Cath) Labs

Hybrid Operating Rooms

Sterile Processing Departments (SPD)

Perioperative & Emergency Services

Intensive & Critical Care Units (ICU)

Women’s & Children’s Services

WE SERVICE:

Hospitals

Ambulatory Surgery Centers

Long Term Care Facilities

Physicians’ Offices

Dental Offices

Veterinarians

Laboratories: Washers & Sterilizers

Regional Coverage. Local Response.

ERD provides sterile processing support throughout the Western United States through regionally located service teams and field technicians.

Our regional service model allows us to deliver responsive onsite support, practical solutions, and personalized service without the delays often associated with national providers. Whether supporting a single surgery center or a multi-facility healthcare system, we help keep your sterile processing equipment reliable, compliant, and ready for daily operations.

From preventative maintenance and inspections to emergency repairs and utility-related troubleshooting, our team works directly with healthcare facilities to minimize downtime and support uninterrupted surgical services.

Where We Deliver Sterile Processing Service

ERD provides regional coverage for sterile processing across Nevada and California. Our field-technician teams deliver rapid-response autoclave repair, washer service, and endoscope reprocessor support to healthcare facilities in Sacramento & Northern California, the Greater Reno & Lake Tahoe area, Las Vegas & Southern Nevada, and Los Angeles & Southern California.

Why Healthcare Facilities Partner With ERD

Sterile processing departments operate at the center of patient safety, surgical readiness, and regulatory compliance. When critical equipment fails, the impact extends far beyond the sterile processing department.

ERD provides more than equipment repairs. We partner with healthcare facilities to support reliable operations, minimize downtime, maintain compliance, and help ensure the systems that support infection prevention continue performing at their highest level.

Specialized SPD Expertise

Our technicians specialize in the equipment and systems that support sterile processing operations, including sterilizers, washers, ultrasonic cleaners, endoscope reprocessing systems, and critical support infrastructure.

Vendor-Agnostic Support

ERD supports equipment across multiple manufacturers and platforms, helping facilities simplify service management while maintaining consistent performance across their department.

Rapid Regional Response

Our regionally located service teams allow us to respond quickly when equipment issues threaten department productivity, surgical schedules, or regulatory readiness.

Utility & Infrastructure Knowledge

Many equipment issues originate beyond the machine itself. ERD works closely with facilities, planning, and project teams to evaluate utility requirements, water quality, steam systems, and infrastructure conditions that directly impact equipment performance.

Compliance-Focused Service

We help facilities maintain equipment performance, documentation, testing, and service practices that support regulatory expectations and audit readiness.

Lifecycle Equipment Support

From preventative maintenance and emergency repairs to equipment evaluations, replacement planning, and capital project support, ERD helps facilities maximize the value and reliability of their sterile processing investments.

Trusted by Healthcare Facilities Across the Western United States

Healthcare organizations throughout the Western United States rely on ERD to support the equipment and systems that keep sterile processing departments operating safely and efficiently.

From ambulatory surgery centers and laboratories to hospitals and healthcare systems, our commitment to responsiveness, technical expertise, and long-term partnership has earned the trust of healthcare professionals across the region.

Anne Roberts

RN. Administrator, Surgery Center of Reno.

“ERD has been a trusted service partner for our facility for several years. Their team is consistently responsive, professional, and reliable. Beyond providing excellent service, they have helped us evaluate equipment replacement options and have always stood behind their work to ensure positive outcomes.”

Tram Nguyen

Environmental Microbiologist II. Santa Cruz Water Quality Lab

“We have been very impressed with ERD’s prompt and professional response to our autoclave preventative maintenance needs. Their administrative team provided all the documentation required to work with our agency, and their technicians were timely, professional, and efficient. Most importantly, they consistently followed our facility protocols without being reminded. We look forward to continuing our partnership with ERD.”

Anthony Campos

“ERD has been a valuable partner in helping us repair and resolve issues with our video integration systems, operating tables, and sterilizers. Their team is responsive, professional, and highly knowledgeable. When we call ERD, we are confident our service issues will be resolved.”

Tim Allen

Former Site Director, Clinical Engineering. Adventist Health St. Helena, Napa Valley.

“For several years, I have relied on ERD for exceptional service and highly qualified technical personnel. Their team consistently delivers experienced, professional support, often on very short notice. ERD's technicians quickly earn the trust of our staff through their technical competence, professionalism, and comprehensive understanding of hospital operations. The quality of their team is outstanding, and they have been a valuable partner to our organization.”

Tara Good-Young, MSHA, CHFP, CASC

Executive Director, PDI Surgery Center

“The ERD team was great to work with, professional, efficient, and excellent communicators. Their responsiveness and attention to detail were greatly appreciated.”

The Support You Need
– When You Need It Most

From preventative maintenance and inspections to emergency repairs and long-term equipment planning, ERD provides specialized sterile processing support designed to keep your department operating safely, efficiently, and without interruption.

When equipment performance impacts patient care and surgical throughput, our team responds with the urgency, expertise, and reliability healthcare facilities depend on.